Back Office software
that works the way your team really works
ESSNext designs and develops custom software based on your real-world workflows – especially for back-office operations, documents, approvals and integration with existing systems. We focus on local governments and Thai enterprises that want to move away from paper and Excel, without disrupting day-to-day work.
Available as both Subscription (SaaS) and Project-based implementation.
From paper and Excel to connected back-office systems
Many organizations still rely on traditional ways of working – paper files, Excel sheets, physical signatures and scattered data across departments. This makes audit trails hard, slows down approvals, and increases the risk of human error.
ESSNext helps you transform your “current way of working” into practical software systems. We mirror your real processes, forms and approval flows instead of forcing everyone to change overnight.
Designed from real workflows
We start by mapping how your team actually works today, then design screens, forms and access rights that match your processes – not generic templates.
Back office first
We focus on back-office functions: documents, approvals, finance support, procurement, asset registers, maintenance and administrative workflows that keep the organization running.
Built for local governments
Tailored for municipalities, subdistrict admin organizations and provincial admin organizations – with Thai documents, Thai regulations, and local administrative context in mind.
Ready to integrate
Our systems can connect to your existing databases, accounting systems, IoT platforms or central dashboards as your digital journey evolves.
What kind of systems do we build?
ESSNext’s Software Design practice can build a wide range of back-office systems for both public and private organizations. Examples include:
Document & approval workflow
- Inbound / outbound correspondence
- Internal approval requests (purchase, usage, leave)
- Real-time tracking of status and ownership
Procurement management
- Vendor / contractor registry
- Purchase and service request workflow
- Linkage to contracts and disbursement records
Asset register & maintenance
- Asset and equipment registry
- Maintenance history and schedules
- Future-ready integration with IoT / sensors
Citizen service & complaint handling
- Multi-channel intake for requests and complaints
- Assignment and workload management for officers
- Status visibility for both staff and citizens
Executive dashboards
- Overview of back-office performance
- Workload, SLA, bottlenecks and risk indicators
- Data-driven decision support for policies
Other specialized systems
For example, back-office systems behind Smart City, Chonnatee or SiteSee deployments, where field operations require a solid administrative backbone.
How we work with you
To fit different budget structures and planning cycles, ESSNext supports both Subscription and Project-based models.
- Start small with a pilot, then expand
- Multi-year roadmap for continuous improvement
- Local Thai team for communication and support
Subscription Model
Ideal for organizations that want to go live quickly, keep annual costs predictable, and receive continuous feature updates.
- Predictable annual subscription cost
- Hosting & maintenance included
- Ready-to-use core features
Project-based Model
Best for projects that require deeper customization, have a detailed TOR, or are part of larger Smart City / Smart Water initiatives.
- Fine-grained customization to match TOR
- Milestone-based delivery and governance
- Optional source code / documentation handover
Ready to turn paper and Excel into a real system?
Share your sample documents, workflow diagrams or TOR with the ESSNext team. We’ll help you design a back-office solution that fits your organization – not the other way around.
Schedule a discussion / Send us your TOR